ANDA GUANGDE AUTOMÓVEIS · AFTER-SALES

Our commitment continues after delivery.

Specialist technical support, so every journey is a calmer one.

At ANDA GUANGDE AUTOMÓVEIS we believe good car service goes beyond the sale. We run our own technical team in Luanda, supporting our customers with vehicle maintenance, diagnostics and repairs, as well as warranty-related matters.

Our aim is to give customers greater peace of mind, through local assistance and technical support throughout the life of the vehicle.

BOOK AFTER-SALES SERVICE ASK ABOUT THE WARRANTY

OUR SERVICES

Support across the life of the vehicle, covering servicing and technical care.

New vehicle warranty

Support with warranty processes, in line with the conditions applicable to each vehicle and its factory warranty terms.

Scheduled maintenance

Periodic servicing and inspection, in line with the recommendations applicable to the vehicle.

Diagnostics and repairs

Fault analysis and technical support to identify problems and determine the work required.

Genuine parts

Support with the supply of genuine parts, subject to availability and supply conditions.

WHY CHOOSE OUR AFTER-SALES SERVICE?

A local technical team

Our own technical team in Luanda, providing local maintenance and technical support to our customers.

A clear process

Customers can reach us by phone or WhatsApp, describe the vehicle’s situation, and our service team helps confirm the next steps.

Support matched to the vehicle

Depending on the model, the fault, the mileage and the applicable warranty conditions, the appropriate inspection and treatment is arranged.

For dealers and fleets

Technical, parts and after-sales support for commercial partners and company fleets, with scope defined according to the agreement between the parties.

NEW VEHICLE WARRANTY

3 years or 60,000 km

Whichever comes first. The scope, when cover starts, the items covered and any exclusions depend on the factory warranty document for the vehicle and the applicable terms.

If your vehicle needs an inspection or you wish to make a warranty claim, contact us in advance and provide the vehicle details so the team can check the position.

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HOW DO I REQUEST SERVICE?

1
Contact us
By phone or WhatsApp, tell us what service you need.
2
Provide the vehicle details
Model, chassis number, current mileage and a description of the situation.
3
We confirm the booking
The team checks the vehicle and its warranty position, and confirms the date and next steps.
4
Inspection and repair
After the assessment, the work required and its cost are confirmed with you before anything goes ahead.

FREQUENTLY ASKED QUESTIONS

How do I make a warranty claim?

Contact us by phone or WhatsApp with the model, chassis number and mileage. The team first checks whether the situation falls within the warranty terms applicable to your vehicle, then explains the next steps.

Do I need to book in advance?

Yes. We recommend contacting us beforehand so we can confirm workshop availability and avoid waiting. We are open Monday to Saturday, 08:00–17:00.

What details should I have ready?

The model, chassis number, current mileage and a description of what is happening. If the vehicle has had previous work done, it helps to mention that too.

Does the warranty cover every repair?

Not necessarily. The scope depends on the factory warranty document and the applicable terms — some items and situations are excluded. Work outside the warranty scope is quoted separately and confirmed with you before it starts.

How do I get a price for parts?

Give us the model, the version and, if you have it, the chassis number. Availability and lead time depend on the specific part, and we confirm with you before ordering.

The vehicle has been sold to another province. Can you still help?

Yes, you can contact us from anywhere in the country. Depending on the situation and the location, we will explain the support that is realistically available — on-site assistance depends on the specific circumstances.

NEED ASSISTANCE? WE ARE HERE TO HELP.

Whether it is servicing, fault diagnosis, a warranty question or a need for genuine parts, get in touch.